Website Technical Issues

Recent updates by our technical team may be causing unexpected issues for some users. 

If you are experiencing issues ressetting your password, please email gonapsacc@unc.edu, and we can assist in resetting your password. 

If you're experiencing other issues, we recommend clearing your browser cache. Instructions vary by browser. Please refer to the appropriate link based on your browser: Google ChromeFirefoxSafariEdge

Contact Us

Have questions or comments? Fill out this form to contact us.

If you are requesting a registration code, please contact your state Go NAPSACC lead. You can find contact information for each state lead on our Participating States page. If you are unable to find their contact information, please complete this form to contact us.