Website Technical Issues

Recent updates by our technical team may be causing unexpected issues for some users. 

If you are experiencing issues ressetting your password, please email gonapsacc@unc.edu, and we can assist in resetting your password. 

If you're experiencing other issues, we recommend clearing your browser cache. Instructions vary by browser. Please refer to the appropriate link based on your browser: Google ChromeFirefoxSafariEdge

Participating States


Go NAPSACC is currently in 27 states and growing.


If you are a child care provider or TA consultant located in a participating state

  • Contact your state-level Go NAPSACC representative for a registration code.
  • After receiving your code, visit our Join Us page to complete your registration. Once registered, you can start using the Go NAPSACC Toolkit immediately.

If you are an interested child care provider or TA consultant in a state not currently enrolled, we would like to hear from you. We want to make sure states know when there is a clear interest for Go NAPSACC from their providers and consultants and we are happy to reach out on your behalf. Please contact the Go NAPSACC team at gonapsacc@unc.edu.